Quality Assurance

Quality Assurance

At VALENS we have an ongoing commitment to your pet’s health, safety and well-being. 

Our food is made at North America’s newest state-of-the-art extrusion pet food manufacturing facility that utilizes the most advanced American made and innovative pet food manufacturing process technology.

We practice a strict “Hold and Test” policy on all of our products to ensure every batch meets our strictest quality guidelines.  This means that every batch of food is held, while Canada’s largest and most sophisticated independent testing laboratory MAXXUM ANALYTICS that perform tests that indicate lets us know that our food passes not only yours, but also your pets highest expectations.

Our recipes are made exclusively in beautiful British Columbia’s Fraser Valley and are harmonized with the American Association of Feed Control Officials (AAFCO) pet food nutrient profiles for dogs and cats at all life stages.   

We are proud to have our food made under these hi-ranking certifications:

  • The Global Food Safety Initiative (GFSI) - is a non-profit foundation that provides thought leadership and guidance on food safety management system control necessary to assure the safety of the food supply chain. Their work is advanced through collaboration between the world’s leading food safety experts as they share knowledge and promote a harmonized approach with a shared vision of “safe food for consumers everywhere”.
  • Safe Quality Food Institute (SQF) has inspected, audited and awarded the SQF level-3 certification. SQF Level-3 is the highest possible ranking available to a dry pet food production facility and has been recognized as the preferred certification by the United States Department of Agriculture (USDA). The Safe Quality Food Institute is the most trusted source for global food safety and quality certification in that it delivers consistent, globally recognized food safety and quality certification programs based on sound scientific principles, consistently applied across the pet food manufacturing industry sectors.

Recently, the United States Department of Agriculture (USDA) announced that all pet food manufacturing plants should aspire to be SQF certified, due to the rigorous nature of the SQF audit and certification program.

  • Hazard Avoidance Critical Control Point (HACCP) is a systematic risk-assessment practice that is used in every step of the process within the manufacturing facility to ensure all products are produced, inspected and packaged to be safe for consumption. HACCP is recognized internationally as a tool for a modern science-based food safety system and is broken down into seven principles; hazard analysis, identifying critical control points, establishing limits for each control point, monitoring procedures, corrective actions, verification procedures and record keeping.
  • The Marine Stewardship Council (MSC) sets the golden standard for certified sustainable seafood and fishing practices that were developed through consultation with conservationist groups, scientists, the fishing industry and experts in their field that detail the requirements for fisheries to be certified as sustainable. Some of these standards include minimalized environmental impact, chain of custody control and third party certification as to sustainability
  • The European Union (EU) has inspected, audited and certified the VALENS production facility as compliant with European Union (EU) standards both in processing as well as ingredient sourcing making us one of the only few North American pet food manufacturing facilities compliant with this high ranking certification.
  • The American Pet Products Association (APPA) was founded in 1958 and is the leading not for profit trade association made up of over 1000 trusted pet product manufactures, livestock suppliers and importers.  APPA’s mission is to promote, develop and advance pet ownership and the pet products industry by providing the services necessary to accomplish these objectives. APPA works hard to deliver programs and services by conducting industry-related market research and holding educational seminars and teleconferences to help their members prosper.
  • The Pet Food Association of Canada (PFAC) is the unified voice comprised of Canadian pet food manufacturers and companies who are committed to producing wholesome and nutritious foods for pets in Canada and around the world. They do this by instilling consumer confidence about the wholesomeness and quality of commercially prepared pet foods through the highest standards in pet food manufacturing.
  • Proud members of the Pet Industry Joint Advisory Council (PIJAC) which is a not for profit, member based organization that advocates on behalf of the Canadian pet industry while acting as a credible source of information and education for pet related businesses. PIJAC promotes the importance of pets to Canadians, represents all segments of the pet industry and establishes appropriate standards of care for animals.